Official Support

Contact Us

Our team is available to assist you with any questions, technical issues, or business inquiries. We are committed to responding promptly and professionally.

< 24hAverage Response Time
24/7Platform Availability
3Languages Supported

Corporate Business Consulting Group Limited

Prediction Market Platform

Company Registration

Private Company Limited by Shares
Incorporated in Hong Kong
Company No.: 78675544
BR Cert No.: 78675544-000-08-25-5

Registered Address

RM 701, Unit 108, 7/F, Twr B
New Mandarin Plaza
14 Science Museum Rd, Tsim Sha Tsui
Hong Kong SAR

Operational Office

Lyford Financial Centre
Lyford Cay, Nassau
New Providence, Bahamas

General Inquiries

support@keycandle.com

Legal & Compliance

legal@keycandle.com

Office Hours

Monday – Friday09:00 – 18:00 GMT-5
Saturday10:00 – 14:00 GMT-5
SundayClosed

Platform support is available 24/7 via the online contact form. Office calls are answered during the hours above (GMT-5 — Bahamas time).

Operational Office

🇭🇰 Registered Office — Hong Kong
RM 701, New Mandarin Plaza, Tsim Sha Tsui, HKOpen in maps →
🇧🇸 Operational Office — Bahamas
Lyford Cay, Nassau, New Providence, BahamasOpen in maps →

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Regulatory Notice

KeyCandle is operated by Corporate Business Consulting Group Limited, a company incorporated under the laws of Hong Kong. Prediction markets involve risk. Please ensure you fully understand the terms and conditions before participating. For licensing and compliance inquiries, contact legal@keycandle.com.